Ozenda Ltd - Customer Privacy Policy
Protecting your privacy is very important to us. We strive to keep your personal information safe and confidential and will never share personally identifiable information about you to anyone outside our company without your express consent. By ensuring that you are aware of and understand the Ozenda Customer Privacy Policy, we can provide you with better service.

Why we collect personal information
Ozenda collects and uses your personal information to give you superior customer service, to provide you with convenient access to our products and services and to make a wider range available to you. In addition, we use your personal information to keep you up to date on the latest product announcements, software updates, special offers and other related information which we think may be of interest to you. Occasionally, we may also use your personal information to contact you to participate in a market research survey, so that we can gauge customer satisfaction and develop better products.

How we collect personal information
Ozenda collects information about you in several ways. For example, we might ask for your contact information when in correspondence with us, call us to make a purchase or request service from us. In addition, when you register with us or ask to be included in an e-mail mailing list, we collect and store the information you provide in a secure database.

To save you time and make our web services even easier to use, some areas of or website allow you to create an "Ozenda ID" using your personal information - your name, telephone number, e-mail address, then a password for security. The system saves your information and assigns a personal Ozenda ID. Next time you order from Ozenda, you simply enter your e-mail address and password - the system will automatically look up the information it needs.

When we disclose personal information
Ozenda will never pass your financial or personal details to any third party. The only information given, with your consent, will be the shipping address to delivery companies so they can deliver your products efficiently. The information they receive is for shipping and delivery purposes only and we require that the companies safeguard your personal information in accordance with our policy.

At times we may be required by law or legal process to disclose your personal information.

How we protect your personal information
Ozenda safeguards the security of the data you send us with physical, electronic and managerial procedures.

For credit card transactions, Ozenda adds security by using industry-standard Secure Sockets Layer (SSL) encryption on all our web pages where personal information is required. This means that the credit card information you send is encrypted by your computer and then decrypted again on our side, preventing others from accessing your private information in between. So, when using an SSL capable browser, purchasing on Ozenda's website is the safest kind of transaction possible with a credit card.

Access to your personal information
You can always have access to the information we have about you. To review and update any of your personal contact information, please visit on web site www.ozenda.com.

Links to other sites
Ozenda's website may include links to other websites. Ozenda does not share your personal information with those sites and is not responsible for their privacy policies and content.